• Q1: Are you a trader or manufacturer?
  • A: We are a trade & manufacture combo company.
  • Q2: Are the raw materials you use eco-friendly?
  • A: Yes, the raw materials we use are recyclable natural materials and eco-friendly.
  • Q3: What is your printing process?
  • A: We use sublimation for the fabric cover and offset print for the paper cover, which with good colour fastness and uniform printing effect. What's more, the printing machine we use is high-end machines like Heidelberger and Koenig & Bauer. 
  • Q4: Which file format do your need for our design? Is there any design template we can use?
  • A: The formats in AI/ PSD/ PDF are workable, we have specialized graphic designer to deal with. If you have your own designer, we can also provide the accurate design template to you.
  • Q5: What package do you use? Can we do custom package?
  • A: Our regular package is 1 oppbag/ pc, then 100-500pcs into each carton. We use specialzed export carton to protect the hand fans from damage in transit. You can also custom the package for each hand fan, we have organza bag, toothpaste box, box with lid, drawstring pouch, slant pouch etc. for you to choose!
  • Q6: What payment method do you accept?
  • A: You can pay through credit card, western union, wire transfer etc. in your convenient way. 
  • Q7: How long can the goods to be done after I place the order?
  • A: In normal cases, it is 7-10 days. Larger quantity need to be negotiated.

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